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I have a question. If I were to buy a hand gun via PPT from someone out of state and fail the backround check. What would happen to the hand gun?
Nobody has to come up with excuses, for over ten years I've gotten straight answers whenever I've had a problem.
I don't care how unlikely it is I don't need them to prove jack squat because I've never been given a reason to mistrust Michael or PE/GV.
Hmmm... Interesting that we cannot resolve www.calguns.net via DNS anymore. Even if the primary DNS servers, SOA for calguns.net were afflicted by the hardware failure, I would have expected DNS look up to be cached atleast for 3 days ( refresh of DNS record is 3 hours I think) by down stream DNS servers?! Please correct me if I am wrong on this assumption ..
I'm with you. Problems and their consequences are often not entirely avoidable. But you can mitigate outages by preparing (and spending money) for outages.
Assuming they're using a SAN from a vendor like NetApp, IBM, EMC, or Hitachi, they should have a support contract. FFS, when just a disk dies on one of my SANs, the vendor is willing to send a warm body to swap the SOB. And a good support contract also means parts are on the way before you even have to ask. If it really hit the fan, there would be a team of people driving gear to one of my facilities, pulling it out of labs at their corporate HQ, or otherwise doing whatever they had to for a return to service.
With the nature of the outage (customer data, but also their DNS servers appear to be offline, and thus no mailhost/MX records), it looks like they stored everything on the SAN (bad move #1), had no secondary site (bad move #2), have no disaster recovery (DR) plan (stupid stupid move #1), and basically put zero thought into recovering from a worst-case scenario.
I'd still put $5 on "everything lives in virtual machines and every virtual machine lives on one SAN". Derp.