So this is a fun situation, I can not access the control panel to log a trouble ticket and the host site is down so emails can't get through to them either.
On the plus side the owner of the company is a Calgunner and I have his cell number.
As of right now the info I have is that it is a major cascade hardware failure and they are trying to determine how many things failed at the same time.
It's not just us or anything malicious that we're aware of and they are working on it as we speak.